Testimonials

“I just wanted to touch base with you and let you know that I really enjoyed working with Brian. He was very helpful and great to work with. I know sometimes people don’t get compliments as often as they should so I wanted to pass that along to you.”

Tammy A. Clifford

Office Manager, Nelson-Reade Law Office, P.C.

“Folks, Don did you proud!  The UX-SV upgrade went magnificently. All four SV phones are installed and working along with their UX counterparts. The Shared Services installation went by very nicely, and is behaving quite well in a virtual Windows 7 environment.”   February 2014 David Lustig

IT Director, Personal Physicians HealthCare, P.C.

“We are writing to let you know about our experience, with your technician, Patrick Driscoll.  We cannot speak highly enough of Patrick and his work. He ensured that our phones were quickly up and running even when he ran into some technical obstacles at our new office location.  He never lost his cool and was completely pleasant during the entire installation. He also stayed late to make sure that our glitches were all ironed out and he returned the next day to tie up a few loose ends.  During this move, we had to work with several vendors and contractors.  Patrick was by far, the most pleasant professional to work with and we trust him completely with our new phone system.  It is a true pleasure to work with him and we want to thank you for sending him to us.”  November 2013 Elisa Ciardiello

Pharmaceutical Strategies

I would like to highly recommend SIGNET Electronic Systems, Inc. for their services during our recent move.  From the day we signed on with them in March 2013, up to and including after the move, they have been exceptional in their professional interactions. Don O’Connell and Marybeth Anderson were my two contacts throughout the transition. Whatever  my request, I would receive a prompt response from one or the other.  Marybeth would usually be the first responder  with a follow  up from Don. Before the move, while our new office space was being constructed, Don would check in on a regular basis to see the progress and was prepared when it was time for them to do their install of our phones. Even after the move when we had some minor  issues, Marybeth once again responded  to our request and had Rick come out to fix the issue. We have been doing business with SIGNET (previously  ABT) for over 15 years and have enjoyed a wonderful working relationship with them.”    July 2013 Lois Nutley

Grossman Co.

“In this day and age, communication is one of the key elements to business survival, and your Company’s expertise is one of the most important pieces. Your Company installed our Telrad system about 23 years ago and it has served us very well.  I know that the Telrad manufacturer has been discontinued for over 15 years and SIGNET managed to keep inventory in stock as well as qualified technicians to continue to support our phone system. Because the old Telrad system did not support any of the new technology that we needed, we really needed to make a change.  Your recommenation showed a payoff of 5 years when in fact the pay off turns out to be about 3 years.  The Concord/Littleton Lumber phone bill went from $2,800 per month to about $800 per month using SIP Trunks! The bottom line is SIGNET delivered!!!  Looking back, I don’t think we could have implemented it any better”.  April 2013 David W. Perry

Chief Financial Officer, Concord Lumber Corporation

I just wanted to send a short note to thank you for all your help in the purchase of our telephone system.  It was a pleasure dealing with you and your company on this transaction.  As you my agency was built on service and I have to say the service that you personally provided was above and beyond the call of duty.  I enjoyed working with Marybeth and especially working with the installer, Patrick as he was outstanding.    If you ever need a potential customer to contact me in regards to you and your company, please feel free to have them call me.”     Eric Marcus

The Marcus Agency

Our relationship began over 20 years ago, with American Business Telephone, a company headed by Don O’Connell. At the time, the Boston Rescue Mission was using an old phone system where you could pick up a receiver and listen to other phone conversations going on nearby! Two months after I started, Don came in, reviewed our needs, and found us a Telrad phone system that we’re still using today. Who gets 20 years out of a phone system?  That’s some serious value.  For those same 20 years, Don and his staff, including the good folks at Signet, have been very gracious in helping us out, with service above and beyond what we’ve expected. And recently, Signet provided a generous donation of more Telrad phones and phone system equipment to help us expand. Hopefully it will last many more years. But when we need telecom solutions moving forward, we’ll definitely be giving Signet a call.”   Rev. John Samaan

Boston Rescue Mission

“On behalf of the staff at the Waltham West Suburban Chamber of Commerce, would you please relay our thanks to Patrick Driscoll for the outstanding installation he did on Friday, February 27th.

He was professional, helpful and patient in explaining the new telephone system.  We felt confident at the end of the day with using our new phones!”

Peggy Gibbons

Office Manager, Waltham West Suburban Chamber of Commerce

“I am writing this note to anyone who is looking to replace their company phone system and is considering SIGNET Electronic Systems.  The NEC equipment we purchased through SIGNET has been reliable. At one point, we did have a problem with the carrier and that is when SIGNET’s true colors came through.  I want to call out Don O’Connell and his outstanding technician, Don LeBlanc.  In the end, the people behind the system make all of the difference in the world and these two men are outstanding.  Both were responsive and thorough in their follow through and did not stop until our problem was resolved.  In short, I would highly recommend purchasing a system from SIGNET and am confident that they will stand behind their product and their work resulting in a high quality, full featured, and reliable telephone infrastructure.

Roger Forman

President, Marathon Company

“It’s not often that I am so impressed with a company’s service that I feel the need to let someone know about it.  In this case, I was blown away and therefore, I had to inform someone about my great experience.  SIGNET has the best people who understand their customers’ needs, and the results of this went far beyond my expectations.”

Lori Martini

Central Station Manager, Lexington Alarm Systems, Inc.

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